THE OATLY WAY 

Oatly is a company built on the idea of change. Our mission is to make it easy for people to eat better and live healthier lives without recklessly taxing the planet’s resources. It's why we come to work every day. With head office in Malmö and production in Sweden, Netherlands, China and the US, our products are available in almost 30 countries across Europe, North America, and Asia.

We are looking for an Order Coordinator to join our team during summer 2025. This role will involve servicing our customers and warehouses in all our markets.

WHAT’S IN IT FOR YOU? 

Are you structured and enjoy solving problems? Here's your chance to contribute to making the world a better place! At Oatly, we're all about fostering a customer-centric focus and driving positive change in the food industry. Plus, you'll have the opportunity to develop your skills and have fun along the way!

You will be working in one of Sweden's finest offices, located in the attractive Västra Hamnen area in central Malmö, within walking distance to public transportation. There may be opportunities for hybrid work.

WHAT YOU WILL DO 

Your primary responsibility will be to ensure that our customers receive their Oatsome products seamlessly. In this role, you'll play a valuable role in managing customer orders and working closely with key stakeholders to make sure everything runs smoothly. If you're organized, eager to learn, and excited about starting your career in a dynamic environment, this is the perfect opportunity for you to shine!

Here’s what you can expect in the day-to-day:

· Be responsible for order management, ensuring that our customers receive their orders on time, in the right amount to the right place and with an all-time high service.
· Keeping in daily contact with customers regarding the status of their orders to ensure smooth communication.
· Having close collaboration with internal stakeholders in the Supply Chain such as Planning, Logistics, Quality and Sales, but also finance.
· Keeping track of stock balances and having daily contact with 3PL.
· Handling customer complaints and processing claims and credit notes.

This is the job for this summer – and it's a great chance to learn and grow. Oatly is still expanding, so being adaptable and comfortable with change in a high-paced environment will help you gain valuable experience in this role.

DOES THIS SOUND LIKE YOU?

You’ve read about the role and now your imagination is flying at full speed. Here are the qualities we’re looking for… do you recognize them in yourself? 

• You have a keen interest in Supply Chain Operations, Customer service or order administration.  
• You’re comfortable with technology and have some familiarity with ERP systems – preferably Dynamics D365. 
• You know your way around MS Office and have solid Excel skills. 

Most importantly, we place the greatest value on personal characteristics such as being organized, adaptable, and a great team player. You must be able to communicate effectively in English, both verbally and in writing. It's a plus if you know another European language besides English, but it's not a requirement.

If this sounds like you, we'd love to hear from you!

YOUR APPLICATION 

We value diversity and inclusion and welcome people from all backgrounds who see sustainability and health as important values. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. If you have the curiosity, passion, and collaborative spirit, let’s do this together! It will be fun!

We review applications on a rolling basis, so we encourage you to apply as soon as possible. The latest day of application is the 25th of March. 

We treat all candidates equally: If you are interested, please apply through our application system - any correspondence should come from there. This will ensure that the candidate experience is smooth and fair to everyone!

Love Oatly xxx   

 #LI-TA1